Refund policy
Free returns on all returns or exchanges initiated within 30 days of purchase. Only unopened, unused merchandise in the original packaging and condition may be returned or exchanged.
- Email us at info@packerspine.com with your order number.
- Once we process your return, we will email you a return shipping label that you can attach to the package and mail it back to us.
- Write the Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
- Purchases that meet the above return policy guidelines will be refunded back to the original method of payment.
- Purchases received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.
